Legal access and payment record terms
Our Legal notice explains the conditions attached to opening and using an account, including accurate registration details, phone verification before account access, wallet ownership checks and records created when you add or withdraw funds. Access depends on local law, so you must confirm that using the
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service is permitted in your location before continuing. Payment entries may show a DANA, OVO, GoPay or QRIS reference, while bank transfer and virtual account records can require matching account details. We may pause a transaction while checking a mismatch, duplicate request or unclear payment reference.
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The same notice covers account closure requests, policy changes, disputes and the route for asking us to correct personal details. Read these terms before opening an account, and contact our support desk if a clause is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.